NerdioCon 2023 Breakout Sessions

An Infrastructure Built for MSPs

Breakout Session • Pax8

Do you think cloud infrastructure is too complicated? Think again. Pax8 and Nerdio give IT providers the technology, training, and expert resources they need to simplify their infrastructure. From buying and billing to migrations and deployment, and every step in between, Pax8 empowers you to grow your business, reduce risks, and gain operational efficiencies with cloud infrastructure.

Presented By:
Nicole Faletra, Sr. Director of Channel Events & Kayla Staebell, Manager of Channel Events

Top Azure Services to Pay Attention To

Breakout Session • Nerdio

Join us to learn about and discuss some of the many Azure features and products that will be a compliment to your current Azure and Nerdio environments. We are going to provide some insight and practical application to allow you to begin leveraging low cost and even free solutions to improve your MSP operations.

Presented By:
Kevin Murray, VP of Partner Solutions, and Chuck Mikuzis, Solutions Support Manager of Partner Solutions

Deploy AVD, Cloud PCs and Intune in 60 Minutes

Breakout Session • Nerdio

Deploy AVD, Cloud PCs and Intune in 60 minutes: Come to a demo-only session of Nerdio Manager for MSP where we will focus on showing you some of the latest innovations in the product as well as a few “oldie but goodies”.

Presented By:
Tony Cai, Director, Sales Engineering

Microsoft Intune 101

Breakout Session • Nerdio

Learn Intune the right way, starting with the basics. Where does Intune fit in with zero-trust and today’s Modern Workplace? What is MAM and MDM? Build a strong foundation or get a refresh of concepts you are familiar with to maximize your investment in Intune.

Presented By:
Gido Veekens, Product Manager

Nerdio Manager for Enterprise Roadmap

Breakout Session • Nerdio

Nerdio Manager for Enterprise is rapidly evolving. Join Nerdio CEO to learn about recently introduced capabilities, upcoming new features, and Nerdio’s continual innovation that helps more customers address new use cases.

Presented By:
Vadim Vladimirskiy, CEO

Risk to Resilience: Lead with Cyber Risk Management and Win the Security Game in 2023

Breakout Session • TrendMicro

Workforce distribution, cloud migration, and other digital transformation projects have created new vulnerabilities for SMBs – while adversaries continue to uncover new, sophisticated attack methods and vectors. MSPs and their customers are struggling to keep up.

It’s time to stop selling cyber security services and start managing cyber security risk. Learn tips to navigate today’s risk landscape – and which tools you can leverage to proactively identify, predict, prevent, and respond to incidents. Cyber risk is a business risk: arm your team to level up the security conversation to address your clients’ business outcomes.

Presented By:
Lamon Gorman, Director, Service Provider Channel

How to Keep and Find Great Employees

Breakout Session • 365 Talent Portal

Is the lack of skilled talent and the challenge of retaining your best employees on top of mind for you? Forbes and Gartner agree that the workforce shortage is among the top 3 priority areas for CEOs in 2022 and as prediction for 2023. The War for Talent is amplified by the Great Resignation! Not only is it very hard to find the right people, but since Covid, one in five employees are extremely or very likely to switch employers (PwC).

Join our session and learn top strategies of how to:

Build an attractive employer brand, Create an inclusive working culture, Attract the right talent for your team, and Nurture your best people so they don’t feel the need to change employers

You will walk away far better prepared for addressing the hiring and retention challenges in 2023 which will set you apart from your competitors.

Presented By:
Elena Baeva, CEO

Intune in Nerdio Manager for MSP

Breakout Session • Nerdio

You have managed AVD desktops in NMM, now learn how to manage physical devices and Windows 365 Cloud PCs with NMM. Some basic knowledge of Intune and Endpoint Management is required to get the most out of this session.

Presented By:
Amol Dalvi, VP, Product

Application Deployment Options

Breakout Session • Nerdio

In this session I will cover the application deployment options which are available today, how you pick the best choice for your environment and how Nerdio can help you deploy and manage applications with ease!

Presented By:
Neil McLoughlin, UK Field CTO

The Power of Scripted Actions

Breakout Session • Nerdio

Exploring the possibilities enabled by scripted actions in Nerdio Manager, including: integrations with third party tools, customizing VM creation, extending the functionality of Nerdio with Azure runbooks, and integrating with the Nerdio API. Examples of each type of scripted action will be examined in detail.

Presented By:
Nick Wagner, Senior Systems Engineer

Running an Azure Business Review

Breakout Session • Nerdio

Azure is not a set it and forget it solution. A MSPs ability to complete an Azure Business Review (ABR) is their tool to happier customers, reduced costs and higher margins. Learn how to audit an Azure environment and correct the most common mistakes organizations of all sizes make when moving to the cloud.

Presented By:
Will Ominsky, VP, MSP Sales

Datto Networking: Networking Purpose Built for MSPs

Breakout Session • DATTO

Network connectivity is critical to any business and as it becomes increasingly more complex, SMBs continue to reach out for help from MSPs. Unfortunately, networking isn’t designed, packaged, or distributed with the MSP in mind. This session will focus on Datto’s MSP-Centric approach to solving the network challenge while enabling MSPs to deliver networking as a managed service.

Presented By:
Miles Walker, Channel Development Manager

Diversity, Equity, and Inclusion

Breakout Session • Nerdio

Continue the conversation with Gavriella Schuster as she expands on the topic of Diversity, Equity, and Inclusion with a specific focus on Microagressions in the workplace in a smaller group setting.

Presented By:
Gavriella Schuster, Nerdio Board Member

What is Marketing Communications and Why Should You Care?

Breakout Session • ARL Strategy

Marketing communications strengthens an organization’s brand image, offers new opportunities for sales revenue, and drives increased visibility. Join the session to discover the different media types, when to use them, and how they all fit together to benefit your company’s growth without breaking the bank.

Presented By:
Amanda Lee, Founder and President of ARL Strategy

Traditional vs Modern: Intune Policies and How to Apply Them

Breakout Session • Nerdio

No GPOs, no problem! Learn how Intune compliance policies, configuration profiles, and conditional access policies are the answer for today’s Modern Desktops.

Presented By:
Tony Cai, Director, Sales Engineering

Integrating NME Into Existing AVD

Breakout Session • Nerdio

In this session, you will learn about the specific items that need to be addressed when deploying Nerdio into an existing environment. This will cover items like Imaging, hostpool settings, environment settings, and additional security considerations.

Presented By:
Greg Roberson, Director, Sales Engineering

5 Ways to Grow Your MSP in 2023

Breakout Session • Opentext

There are tens of thousands of managed services providers (MSPs) operating today. While they come in all sizes and serve many different verticals, most of them have remarkably similar origin stories. You’d be hard-pressed to find one that didn’t start as a relatively small operation gaining most of its new clients through word of mouth. And you’d have an even harder time finding a large MSP that uses that same growth model today. In other words, most MSP founders realize sooner or later that word of mouth isn’t going to cut it; they’re going to have to pivot to an intentional growth strategy if they want to stay competitive.

Presented By:
Sean McTaggart & Kyle Chandler

If You're Considering the Microsoft Azure Cloud for Your Virtual Apps and Desktops, Don't Forget Nerdio and IGEL!

Breakout Session • IGEL

The Microsoft Azure Cloud continues to attract more and more oranizations’ virtual apps and desktops via the Azure Virtual Destkop (AVD) service. It makes a lot of sense: rather than hosting your virtual apps and desktops yourself, why not let AVD do it and bypass the time, extra staffing, myriad costs, and headaches of doing it yourself. The days of paying for data center real estate, server, storage, and networking, along with excessive and wasteful energy expenses are becoming a thing of the past as AVD has emerged as an extremely attractive (and powerful) option.

Presented By:
Jim Airdo, SVP of IGEL Ready & Strategic Alliances

Delivering a Killer Azure Discovery Call

Breakout Session • Nerdio

Discovery is where great deals are forged. Asking the right question can make the difference between winning or losing any MSP opportunity. Learn what questions to ask and how to help increase your odds of landing new MRR.

Presented By:
Will Ominsky, VP, MSP Sales & Tony Cai, Director, Sales Engineering

Nerdio Certification Refresh Roundtable

Breakout Session • Nerdio

Please Join Carl Long, Director of Partner Engagement, as he presents Nerdio’s vision for certification in 2023 as a tool to onboard, educate, and accelerate employees. This is a unique opportunity to preview our education strategy, provide feedback, discuss certification goals with your peers, and participate in being the first to obtain our latest Nerdio certifications.

Presented By:
Carl Long, Director of Partner Engagement

AVD & Windows 365 Technical Overview Windows 365 Technical Overview Abstract

Breakout Session • Microsoft

Come hear from Deb Dubrow, Microsoft Group Product Manager, and Olivia Chen, Microsoft Principal Product Management Lead, as they takes you through a detailed technical overview of Azure Virtual Desktop & Windows 365 and Microsoft’s broader investments in desktop virtualization.

Presented By:
Deb Dubrow, Director, Group Product Manager and Olivia Chen, Microsoft Principal Product Management Lead

AVD Use Cases & Partner Win Stories

Breakout Session • Nerdio

In this session, you will hear from a collection of NME partners who will talk through how AVD & Nerdio was the perfect solution for their customers. The session will include content on: Migrating from on-premises VDI, Industry specific win stories, and Deploying high powered GPU machines with AVD.

Presented By:
Tom Archer, UK Enterprise Regional Sales Manager

ThreatLocker Live Hacking Session

Breakout Session • Threatlocker

Join ThreatLocker CEO and Co-Founder Danny Jenkins for a live hacking demonstration to learn about the tools and techniques you need to protect yourself against cyberattacks.

Presented By:
Danny Jenkins, Director, CEO & Co-Founder

Next Big Shift for MSPs: The Future of Using True Automation

Breakout Session • Pia

Given the current state of the economy, in correlation with the lack of talent in the hiring pool, SaaS solutions providing true automation will relieve the burden of growing your business while increasing your efficiencies and profitability.

Presented By:
Tim Coach, Director, Channel Chief

Ask Us Anything: Nerdio Partner Solutions and Nerdio Sales

Breakout Session • Nerdio

Join what we hope to become a big discussion around all things Nerdio and Azure. We have an expansive panel that is ready to address a multitude of questions in a wide range. From sales and quoting to FSLogix Profile management, we are going to engage your questions and provide an opportunity for you to hear many answers. Come prepared to Ask Us Anything.

Presented By:
Kevin Murray, VP of Partner Solutions

Securing and Hardening AVD Environments

Breakout Session • Nerdio

Come hear from Neil McLoughlin, UK Field CTO for Nerdio. Neil will walk you through how to secure your Nerdio deployment, your Azure Infrastructure and your AVD Desktop OS. We will cover Private Endpoints, Defender for Endpoint, SSO, Trusted Launch and much more.

Presented By:
Neil McLoughlin, UK Field CTO

DEI and the Channel Discussion: For Vendors

Breakout Session • Nerdio

Are you a vendor attending NerdioCon? Come chat with Gavriella Schuster, Nerdio Board of Directors member and leading DEI advocate, and your peers about how we can build a more diverse workplace and channel environment for all vendors.

Presented By:
Gavriella Schuster, Nerdio Board Member

Hiring and Training for your Azure Practice

Breakout Session • Nerdio

The labor force and technical landscape has changed drastically in the last few years. Hiring methods and potential employee prospects have been met with new challenges. Join us as we address those challenges and the methods and strategies you can start working towards to improve teams and delivery.

Presented By:
Kevin Murray, VP of Partner Solutions, and Chuck Mikuzis, Solutions Support Manager of Partner Solutions

Making Sense of the Acronym Soup: IAM to PIM to PAM and more

Breakout Session • Quickpass

If acronym soup and industry jargon have left you confused about things like IAM, PAM, PIM, or even JIT, you’re not alone. The concept of Identity and Access Management (IAM) and it’s subcategories like Privileged Access Management (PAM) have emerged as best practices in the MSP space, but there is an industry wide knowledge gap on the differences between these concepts, as well as solutions in the categories. During this session we are going explore each of these areas, and the practical application of the concepts and tools for MSPs.

Presented By:
Scott Davis, Director, Director of Cybersecurity Education

Achieve App Delivery Nirvana with Liquidware FlexApp and Nerdio Manager

Breakout Session • Liquidware

Nerdio and Liquidware have collaborated to ease app delivery for Enterprises and MSPs. Delivering and updating applications to Microsoft AVD and Windows 365 Cloud PC workspaces has never been easier. By using Nerdio Manager in conjunction with Liquidware FlexApp, organizations can achieve a highly efficient and effective app delivery process. Together, Liquidware FlexApp and Nerdio Manager provide a comprehensive solution for achieving app delivery nirvana, enabling organizations to deliver applications to users quickly and seamlessly, while simplifying the management and maintenance of virtual environments.

Presented By:
Jason Smith, VP of Alliances and Product Marketing and David Bieneman, CEO

How to Run a Successful Virtual Desktop Demo

Breakout Session • Nerdio

Learn how to lead a successful virtual desktop demo for your clients and their end users to imcrease your deal close rate.

Presented By:
Will Ominsky, VP, MSP Sales